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* * * *

Best Western Hotel Galles


Piazza Lima, 2 20124 Milano (MI) Italy

Area: South Railway Station

View map

Book online or call +39 041 8620400


Rating by guest type

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  • Legend
  • 1pt = bad
  • 2pt = average
  • 3pt = above average
  • 4pt = good
  • 5pt = excellent
 

We had a fabulous stay at Hotel Galles, however our only complaint with our entire stay was the restaurant. We booked a table for an evening meal, we ordered our food and when it arrived my patner's Fillet Beef strips werent fully cooked, they were pretty raw. She quite clearly ordered her Beef well done but it was barely cooked ! In our view both our meals lacked substance as neither had any potatoes/veg etc. We felt that for the amount of food we received the price was absolutly over the top at 38 Euros, plus the 15 Euros spent on wine ! We decided to give the restaurant another chance 2 nights later, we sat at our table for approximatley 10 mins after being given our menus, we were the only people in there so why it took the lady this long to come back out to us is beyond me ? We decided to go for the Pizza & Beer for 8 Euros only to be told that there was no Pizza !! In Italy for gods sake !! We promptly left and went across the road to a small outdoor restaurant and had a lovely Pizza and beer :) A little tip, get the restaurant sorted, get some more local pasta dishes on the menu, get the prices more reasonable for paying guests and actually keep them in the hotel rather than lose their business elsewhere ! Every other aspect of our stay was excellent, the bar staff and reception staff are excellent, couldnt be more helpfull. A breakfast to take away on our departure was fabulous and appreciated. Only the restaurant let this hotel down. Would definitly stay again, but perhaps not dine unless things change,

  • 5.0Property facilities
  • 4.8Service offered
  • 4.3Balance between web presentation and reality

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